
Your customer communication partner
NAELAN is a SaaS and On Premise software publisher specializing in Customer Communication (CCM) or publishing, Proposal Management and Contract Lifecycle Management (CLM).
Our mission is to help you more easily acquire new customers and retain them through your electronic documents and communications.
Since 1992, we have helped more than 1,700 companies and public organizations worldwide by revolutionizing the digitalization, automation and personalization of their customer communications, particularly their management documents.
Our services
Software publishing
We develop internally the range of software solutions for CCM, Proposal Management and Contract Management.
Audit & consulting
Call on our teams to audit your documents and processes, as well as to implement the best strategies and optimal use of NAELAN software.
Development
We can develop document models and document workflows for you based on our software solutions.
Training
We train our customers and partners on how to use our software for administration, model creation or use as end customers.
Our customers
We work with more than 1,700 clients worldwide in the fields of banking, insurance, telecoms, industry, public services, healthcare, education, as well as numerous integrators and publishers of CRM, ERP and business software.
Testimonials

KSL gives us great flexibility in managing our communications with policyholders, particularly in creating and editing documents. We also appreciate the high performance of the KSL server for mass producing documents.
Mr. Ricois

In addition to the modernization of our publishing chain,
We wanted to improve our document management efficiency by centralizing and, above all, optimizing the management of individual mail.
Pascal Boudas

KSL Suite quickly gained unanimous support from Klesia employees, who benefit from an ergonomic solution that is easy to learn and use with KSL.
Mickael Tebeka

KSL is a very user-friendly solution. Thanks to its ease of use, including drag-and-drop features, the various teams were able to quickly get to grips with this new tool and quickly embraced the project.
Christophe Bourdoiseau

With KSL Suite, we benefit from a scalable solution that's perfectly suited to our business constraints. Furthermore, Naelan is a small-scale publisher with whom we maintain a relationship that we can call a lasting partnership. These are two factors that contribute to the success of our projects.
Patrice Vasseur
Our partners
NAELAN works hand in hand with numerous distributor and integrator partners around the world to recommend the best solutions and deliver impeccable quality of service.
We are currently looking for new partners as part of the company's development.