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KSL Suite

Centrally manage and distribute your customer communications through automated creation of personalized and relevant documents and messages, in bulk or on demand, with or without interactive editing.

KSL Suite is a software solution for optimizing your customer communication, integrating document composition, sorting-splitting-grouping tools, workflow, scheduling, testing, etc.

It facilitates the creation and multi-channel sending of highly personalized and secure management documents, in batch, on-demand or interactive modes, whatever their complexity and volume.

KSL Suite adapts to your information system to produce and send invoices, letters, contracts, proposals, insurance policies, payroll, etc.

KSL Suite improves customer satisfaction and loyalty, the impact of information sent, the productivity of your employees and increases the efficiency and profitability of your organization.

KSL Suite is available in SaaS, On Premise and via Salesforce.

Why choose NAELAN and KSL Suite?

Features & Performance

KSL Suite is among the top 3 in the world in terms of functional richness and performance.

Interactive communication

KSL Suite clearly differentiates itself in its interactive and form management capabilities.

Constant evolution

NAELAN invests nearly 25% of its revenues in R&D to develop its solutions and satisfy its customers while guaranteeing upward compatibility.

A long-term relationship

We prioritize long-term client and partner relationships based on advice, trust, responsiveness and stability.

The benefits of KSL Suite

Guarantee quality, security & consistency of your customer communication

Save time by pooling resources

Improve design efficiency and maintenance

Build customer loyalty with more personalized and dynamic documents

Optimize your costs, consolidate and dematerialize your documents

Reduce your creation and delivery times thanks to the collaboration of your technical and functional teams

Main features

Personalized documents

Customized documents generated from your business applications (CRM, ERP, banking applications, etc.), Salesforce, interactive forms or an application portal.

An interactive form designer

An advanced web form builder to customize documents based on data entered by a writer or client.

Assistance from a generative AI

Writing assistance based on your own generative AI to secure content and data.

Assisted & collaborative writing

A web-based document editor, similar to Word, for editing documents by editors and their external partners.

Collaborative content management

A centralized and collaborative repository for managing your multilingual texts, images, annexes, pages, etc.

Shared graphic charters

Shared graphic charters between models, documents and brands for more complex organizations.

Archiving and workflow

Powerful workflows for processing, validating, distributing and archiving documents.

Traceability & reporting

Precise reporting to track the evolution of the repository and documents, versions, but also to track document delivery.

Regression testing

Automation of non-regression tests on your key documents after modification of models or shared components.

Our customers

We work with more than 1,700 clients worldwide in the fields of banking, insurance, telecoms, industry, public services, healthcare, education, as well as numerous integrators and publishers of CRM, ERP and business software.

NAELAN, your customer communication partner

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