Our customers
We work with more than 1,700 clients worldwide in the fields of banking, insurance, telecoms, industry, public services, healthcare, education, as well as numerous integrators and publishers of CRM, ERP and business software.
Why choose NAELAN and KSL Suite?
Features & Performance
KSL Suite is among the top 3 in the world in terms of functional richness and performance.
Interactive communication
KSL Suite clearly differentiates itself in its interactive and form management capabilities.
Constant evolution
NAELAN invests nearly 25% of its revenues in R&D to develop its solutions and satisfy its customers while guaranteeing upward compatibility.
A long-term relationship
We prioritize long-term client and partner relationships based on advice, trust, responsiveness and stability.
The benefits of KSL Suite
Guarantee quality, security & consistency of your customer communication
Save time by pooling resources
Improve design efficiency and maintenance
Build customer loyalty with more personalized and dynamic documents
Optimize your costs, consolidate and dematerialize your documents
Reduce your creation and delivery times thanks to the collaboration of your technical and functional teams
Testimonials
KSL nous apporte une grande souplesse dans la gestion de notre communication avec les assurés et en particulier dans la réalisation et la modification des documents. Nous apprécions également les performances importantes du serveur KSL pour produire en masse des documents.
M. Ricois
Outre la modernisation de notre chaîne éditique, nous avions la volonté de gagner en efficacité dans notre gestion documentaire en centralisant et surtout en optimisant la gestion des courriers égrenés.
Pascal Boudas
KSL Suite a très vite fait l’unanimité des collaborateurs chez Klesia qui bénéficient avec KSL d’une solution ergonomique, facile à prendre en main et à utiliser.
Mickael Tebeka
KSL est une solution très accessible aux utilisateurs. Grâce à la simplicité d’utilisation à travers des fonctions comme le glisser/déposer notamment, les différentes équipes ont pu s’approprier rapidement ce nouvel outil et ont très vite adhéré au projet.
Christophe Bourdoiseau
Avec KSL Suite nous bénéficions d’une solution évolutive parfaitement adaptée à nos contraintes métiers. En outre, Naelan est un éditeur à taille humaine avec qui nous entretenons une entente que nous pouvons qualifier de relation de partenariat durable. Deux facteurs favorables à la réussite de nos projets.
Patrice Vasseur
Agilité, souplesse et accompagnement, nous pensons qu’il est confortable que notre partenaire ait la même philosophie que Baloon.
Emmanuel Hébert
KSL Suite is a software solution for optimizing your customer communication, integrating document composition, sorting-splitting-grouping tools, workflow, scheduling, testing, etc.
It facilitates the creation and multi-channel sending of highly personalized and secure management documents, in batch, on-demand or interactive modes, whatever their complexity and volume.
KSL Suite adapts to your information system to produce and send invoices, letters, contracts, proposals, insurance policies, payroll, etc.
KSL Suite improves customer satisfaction and loyalty, the impact of information sent, the productivity of your employees and increases the efficiency and profitability of your organization.
KSL Suite is available in SaaS, On-Premises and via Salesforce.
Main features
Personalized documents
Customized documents generated from your business applications (CRM, ERP, banking applications, etc.), Salesforce, interactive forms or an application portal.
An interactive form designer
An advanced web form builder to customize documents based on data entered by a writer or client.
Assistance from a generative AI
Writing assistance based on your own generative AI to secure content and data.
Assisted & collaborative writing
A web-based document editor, similar to Word, for editing documents by editors and their external partners.
Collaborative content management
A centralized and collaborative repository for managing your multilingual texts, images, annexes, pages, etc.
Shared graphic charters
Shared graphic charters between models, documents and brands for more complex organizations.
Archiving and workflow
Powerful workflows for processing, validating, distributing and archiving documents.
Traceability & reporting
Precise reporting to track the evolution of the repository and documents, versions, but also to track document delivery.
Regression testing
Automation of non-regression tests on your key documents after modification of models or shared components.
Further reading
Frequently Asked Questions
Most large companies and businesses are already using a document composition solution, often outdated, expensive to maintain, and inflexible. Replacing their CCM platform modernizes customer communication, empowers business teams, and reduces maintenance costs. It also provides an opportunity to adopt a single, integrated solution covering batch, interactive, and on-demand processes across both traditional and electronic channels, while incorporating generative AI.
KSL Suite integrates seamlessly with your existing information system, seamlessly replacing legacy solutions. NAELAN provides dedicated tools that facilitate and accelerate the transfer of document models and content, significantly reducing the duration and cost of the migration project. Available as SaaS, on-premises, and via Salesforce , the solution offers a significantly lower TCO than legacy platforms, with a return on investment in just a few months.
KSL Suite ranks among the top three globally in terms of feature richness, performance, and security for batch, interactive, and on-demand communication, but it truly stands out in interactive communication and form management, as well as for its deep integration with Salesforce. Our customers also highlight the significant difference in the high-quality service provided by NAELAN and its partners: training, support, expert guidance services, and more.
Two dimensions need to be evaluated. From a product perspective, compare the functional richness, performance, security, choice of deployment models (SaaS, On-Premises, Salesforce), the ability to empower business teams, the contribution of generative AI, and the quality of support and assistance services. From a financial perspective, analyze the total cost of ownership (TCO) and return on investment, including the cost of migrating to the new platform: KSL Suite offers a significantly lower TCO than legacy solutions, with ROI achieved in just a few months.
Replacing an aging document composition platform with KSL Suite improves document personalization and dynamism, enhances the quality, security, and consistency of customer communications, pools resources, and reduces creation and delivery times. The result: optimized costs, customer loyalty, and increased productivity.