NAELAN helps telecom operators digitise their document processes with CCM, Proposal Management, Contract Management and the KSL Suite. Its solutions generate batch, on-demand or interactive documents, while ensuring compliance, electronic invoicing (Factur-X and PDF/UA) and reliable archiving for sustainable digital transformation.

In the industry , a document is never just a simple medium. From sales proposals to contracts , from electronic invoices to communications management, it structures the relationship between the company, its customers, partners, and employees. Yet, these document processes often remain fragmented, heterogeneous, and costly to maintain: multiple tools, inconsistent formats, risks of regulatory non-compliance, poor traceability, and room for improvement in the customer experienc

Banks and financial institutions must combine speed, compliance and personalisation to win and retain customers. NAELAN solutions automate the creation of proposals, contracts and customer communications: fewer delays, fewer errors, greater efficiency and compliance. Each document becomes a lever for performance, trust and growth in the financial sector.

Insurance companies must combine speed, personalisation and compliance to win and retain customers. NAELAN solutions automate the creation of proposals, contracts and customer communications: less time wasted, fewer errors, greater efficiency and satisfaction. Each document becomes a lever for trust, performance and growth.

CRM manages customer data, CXM manages customer experience, and CCM manages communications. These three tools complement each other to strengthen customer relationships, with CRM providing data to CXM, which defines the experience, and CCM executing communications. KSL for Salesforce integration combines CRM and CCM, enabling document creation and management directly from Salesforce.