In the utilities sector, documents are central to customer acquisition and retention. NAELAN supports water, energy and waste management companies in the digitalisation of their document processes through CCM, Contract Management and the KSL Suite. Integrated with Salesforce, NAELAN solutions improve customer communication, electronic invoicing (Factur-X), digital accessibility (PDF/UA) and team performance.

NAELAN supports local authorities in the digitisation and automation of their document processes: HR, correspondence with citizens, invoicing, suppliers and calls for tenders. With nearly a thousand references and partnerships with major players such as Berger Levrault and Worldline, NAELAN guarantees regulatory compliance, digital accessibility (PDF/UA), secure archiving and sustainable digital transformation for civil servants and citizens.

In the industry , a document is never just a simple medium. From sales proposals to contracts , from electronic invoices to communications management, it structures the relationship between the company, its customers, partners, and employees. Yet, these document processes often remain fragmented, heterogeneous, and costly to maintain: multiple tools, inconsistent formats, risks of regulatory non-compliance, poor traceability, and room for improvement in the customer experienc

In a B2B environment where speed, accuracy and personalisation are key, sales teams face constant pressure to produce high-quality proposals, tender responses and quotes in record time. Proposal Management is the strategic response to this complexity.

Proposal Management, or commercial proposal management, structures and optimizes the production of commercial documents to maximize project win chances. It centralizes content, standardizes processes, and enables seamless collaboration to ensure quality, compliance, and efficiency.

Proposal management is crucial for B2B companies dealing with complex tenders. NAELAN has identified six major challenges: increasing complexity, lack of content harmonisation, manual processes, compliance risks, difficulty in capitalising on existing assets, and lack of performance analysis. NAELAN's Proposal Management suite automates, secures, and enhances the value of each proposal.