Your customers deserve a personalized communication

Centrally manage your customer communication through automated creation of personalized documents and messages, interactive document and email creation, and multichannel delivery.

/ Our solutions / KSL Suite

Software solution for the optimization of your customer communication, KSL Suite improves the quality of the documents sent, increases the efficiency of the publishing operations, manages the multichannel sending of personalized documents and reduces the associated IT and postal costs.
KSL Suite improves customer satisfaction, the relevance of the information sent and increases the efficiency of your organization.

Saves time by shared resources

Quality assurance & consistency of customer communication

Effective design and maintenance

Reduction of delays by collaboration of technical and functional teams

Customer loyalty with more personalized documents

Optimization of costs, massification and dematerialization of letters

Global solution for the different processes of your customer communication

Key functions

COLLABORATIVE DOCUMENT TEMPLATE DESIGNER

Tools for your publishing teams & your business teams

A UNIQUE AND STRUCTURED REPOSITORY

A library of shared components classified in a business tree diagram

COLLABORATIVE MANAGEMENT OF RESOURCES

A portal for your different user profiles

SELF-SERVICE CUSTOMER COMMUNICATION

Commercial and contractual documents, HR management documents, customer letters, invoices, statements…

ACCESS TO YOUR ARCHIVED DOCUMENTS

Collaborative functions for document archiving, as well as search, consultation, modification validation and modification tracking of an existing copy of a document 

INTERACTIVE CUSTOMIZATION OF DOCUMENTS BY THE END USER

Intuitive PC & Tablet web application for editing composite documents

SCRIPTING YOUR MULTICHANNEL COMMUNICATION

Services linking the various processing, validation, delivery and archiving tasks

CREATING WHITE LABEL DOCUMENTS

Making it easy for you by creating document templates for multiple brands, multiple agencies, or multiple partners

MULTI-LANGUAGE DOCUMENT CREATION

Multilingual models, whose content translation is maintained from web applications that are also multilingual

MANAGE PERMISSIONS BASED ON THE LATEST AUTHENTICATION TECHNOLOGIES

Use our solution while using your LDAP directory, Active Directory or OAuth2 (OpenId connect)

TRACEABILITY OF A DOCUMENT FROM CREATION TO SENDING

Easily identify the actions of creation, personalization and validation of documents by each application or user

ORGANIZATION BY PROJECT AND ENVIRONMENT

Partitioning of conception, design and production environments and export / import automation, to secure your production releases

VALIDATION CIRCUITS

Validation interface for data files, documents and emails managed by the solution with rights management and views presented

To accompany you

As experts of KSL Solutions, our consultants accompany you at the different stages of your documentary project.

 

Our experience with numerous client projects allows us to provide effective advice, tailored to you requirements, providing measurable added value for your organization.

 

Training

Offer training on our software and related technologies, so that your teams are autonomous with their use

Your turnkey project

Accompany you at the various stages of the implementation of your project until it goes into production

Software expertise

Advise and help you implement new functions or technical points

Services Center

 

A team of specialists at your service for the packaging of document models, documentary charter or migration of existing applications

 

Software support and corrective maintenance

To assist you in the difficulties you may encounter with our software. This support is provided by a dedicated team. A customer area representative is also at your disposal to submit and follow your requests

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