Training organisations produce numerous critical documents throughout the educational process: proposals, contracts, certificates, invoices. Faced with compliance requirements (Qualiopi, electronic invoicing) and the digitisation of exchanges, a centralised document platform is becoming essential. Thanks to KSL Suite, KSL Proposal Manager and KSL Contract Manager, NAELAN enables the automation, reliability and traceability of all documents related to training processes.

In the utilities sector, documents are central to customer acquisition and retention. NAELAN supports water, energy and waste management companies in the digitalisation of their document processes through CCM, Contract Management and the KSL Suite. Integrated with Salesforce, NAELAN solutions improve customer communication, electronic invoicing (Factur-X), digital accessibility (PDF/UA) and team performance.

NAELAN supports local authorities in the digitisation and automation of their document processes: HR, correspondence with citizens, invoicing, suppliers and calls for tenders. With nearly a thousand references and partnerships with major players such as Berger Levrault and Worldline, NAELAN guarantees regulatory compliance, digital accessibility (PDF/UA), secure archiving and sustainable digital transformation for civil servants and citizens.

Kanonik utilise KSL pour accompagner ses propres clients avec des documents toujours conformes, dynamiques et impeccables.

Document Output Management remains a strategic issue despite digitalisation. At the heart of document communication, it ensures regulatory compliance, operational efficiency and quality of customer experience. Thanks to CCM, companies can automate, personalise and distribute their documents across all channels, while integrating digital sobriety and CSR objectives.

NAELAN supports hospitals and clinics in the digitisation and automation of their document processes (HR, invoicing, patient correspondence, supplier management) via CCM and Contract Management. With several hundred references, including AP-HP, NAELAN ensures regulatory compliance, PDF/UA accessibility, Factur-X electronic invoicing and probative archiving.

NAELAN helps telecom operators digitise their document processes with CCM, Proposal Management, Contract Management and the KSL Suite. Its solutions generate batch, on-demand or interactive documents, while ensuring compliance, electronic invoicing (Factur-X and PDF/UA) and reliable archiving for sustainable digital transformation.

In the industry , a document is never just a simple medium. From sales proposals to contracts , from electronic invoices to communications management, it structures the relationship between the company, its customers, partners, and employees. Yet, these document processes often remain fragmented, heterogeneous, and costly to maintain: multiple tools, inconsistent formats, risks of regulatory non-compliance, poor traceability, and room for improvement in the customer experienc

The PDF/UA (Universal Accessibility) standard ensures that PDF documents are accessible to everyone, including people with disabilities. For businesses, it is a matter of compliance, image and efficiency; for users, it is a question of inclusion and autonomy. NAELAN solutions enable the automatic generation of PDFs that comply with the PDF/UA standard.

Banks and financial institutions must combine speed, compliance and personalisation to win and retain customers. NAELAN solutions automate the creation of proposals, contracts and customer communications: fewer delays, fewer errors, greater efficiency and compliance. Each document becomes a lever for performance, trust and growth in the financial sector.

Insurance companies must combine speed, personalisation and compliance to win and retain customers. NAELAN solutions automate the creation of proposals, contracts and customer communications: less time wasted, fewer errors, greater efficiency and satisfaction. Each document becomes a lever for trust, performance and growth.

NAELAN solutions help social landlords digitise their documents, improve tenant relations and optimise productivity and compliance.

NAELAN identifies seven key components of an effective CCM: content centralisation, personalisation, automation, compliance, omnichannel, collaboration and artificial intelligence. These elements shape the customer experience and optimise internal resources.

Customer Communication Management (CCM) is a strategic approach that enables companies to create, manage and deliver personalised, compliant communications across all channels. It improves the customer experience, optimises productivity and ensures regulatory compliance. CCM is a pillar of digital transformation, connecting business and IT teams around a common platform.

Agirc-Arcco streamlines the printing of documents for its policyholders with NAELAN's KSL Suite

To meet the challenges of flexibility and personalisation in its customer relations, Klesia chose KSL Suite for its advanced functions for editing, personalising and distributing customised documents.

To support its activities, SPB has been using KSL solutions for document process management since 2010.

Agirc-Arcco streamlines the printing of documents for its policyholders using NAELAN's KSL Suite.